Data Science

Leverage advanced data science techniques to drive business performance.

We provide customized data science services and tools to help you gain insights, make data-driven
decisions, and support overall business performance and growth. Our services span different business functions and include data analysis, data engineering, AI & machine learning, data storyboarding, predictive modeling, and automation.

Doers at heart.

We are result-oriented and always deliver.
Your set metrics and KPIs are the measure of our success.

150+ AI/ML consultants 500+ Analytics & decision scientists 250+ BI & data storytellers 200+ Data & cloud engineers 300+ Experience experts & process engineers

What we do in Data Science

Data science & advanced analytics personalized to your business needs.

Using advanced statistical models, AI/ML, and BI tools, we provide advanced solutions to business-specific questions across the customer journey, product, channel, campaign, or sales. The main benefits center around having a comprehensive 360° view of the customer to understand the true potential to monetize unmet needs. Learn more about our analytics capabilities.

How we do it in Data Science

Multi-disciplinary expert teams with a wide range of skill sets.

All our data science services and solutions are designed to be scalable, allowing businesses to easily adapt and expand their data science capabilities as their needs evolve. We are able to provide this flexibility thanks to a combination of strong multi-disciplinary SME teams and eClerx Digital technologies. At the same time, we’re tool-agnostic and can work with whatever tech stack our clients are invested in.


150+

AI/ML

150+ AI/ML & IT engineers generating innovation and value via next-gen, cutting-edge intelligent systems.


175+

Analytics

175+ analytics consultants & decision scientists designing interdisciplinary solutions to solve cross-functional problems via data and analytics.


600+

Business Intelligence

600+ business analysists and data storytellers creating compelling data storyboards through intuitive visual insights.


200+

Data

200+ big data engineers and architects enabling businesses to leverage the power of data to analyze trends, develop predictive models, and improve customer experience.

Applied data science & analytics

across services and industries.

At its core, data science and analytics help provide businesses with the ability to understand and anticipate customer needs, optimize marketing strategies, and improve product merchandising across industries. It enables businesses to make evidence-based, informed decisions and uncover new opportunities to gain a competitive edge.

Customer analytics

Transform your CRM and consumer intelligence by leveraging the true power of customer data and experience platforms.

Key industries: Tech software and hardware (B2B & B2C), ecommerce and luxury retail, BFSI, travel and hospitality, and media and entertainment.


Marketing analytics

Maximize ROI on marketing and growth initiative spends by unearthing opportunities and risks proactively across the campaign lifecycle.

Key industries: Consumer services, FMCG and CPG, retail, travel and hospitality, and media and entertainment.


Product merchandizing & sales analytics

Augment product performance across the lifecycle from launch to maturity to end of life by selling the right products to the right customers using optimal merchandising enablers.

Key industries: B2B industrial manufacturing, technology hardware, ecommerce, and retailers.


Digital & journey analytics

Adopt a data-driven high-scale/high-velocity test and learn practice for conversion rate optimization by delivering superior customer journey experiences.

Key industries: Ecommerce retail, digital banks, technology hardware and software, travel and hospitality, and marketplaces.


Operations & services analytics

Integrate data-driven approaches with process engineering to drive operationally intensive back-end initiatives like support center optimization, demand forecasting and inventory management, control tower, and command center setup for one-stop insights.

Key industries: Technology hardware and software, telecom, media and entertainment, retail, ecommerce, B2B industrial manufacturing, banking, and finance.

Data Science Storyboarding

High-impact data insights and actionable recommendations backed by research and visualizations.

 

Data science storyboarding & storytelling is an impactful tool to solve specific business problems and optimize digital experiences with insights driven by advanced data analytics. It provides potent reports and representations of business-critical data to strategic stakeholders using customized frameworks and visuals. Storyboarding can be applicable in a variety of ways. The most common use cases we handle are ad-hoc analyses designed to answer specific business questions, pilot wrap-ups, pre- or post-reads, executive presentations, and updates.

Storyboards for powerful results.

With 20+ clients and 40+ data science storyboards delivered, our process is down to a, well, data science. The feedback from our clients is overwhelmingly positive – 90% said their data storyboarding project exceeded expectations. Then again, that should be expected when the average ROI from the value of recommendations provided spans between 100 and 250.


01.

Define the problem
Deciding on scope of analysis and framing of questions to be answered.


02.

Analysis
Exploring insights and assessing and organizing the data.


03.

Storyboarding
Understanding the insights and creating the storyline while partnering with clients to close the loop with actionable recommendations.


04.

Visualization
Visualizing the insight and recommendations on a storyboard.


05.

Presentation
Presenting to stakeholders or sending as pre-read.

Delivering superior customer experiences and better business outcomes

Three main drivers stand out in our capability to deliver best-in-class services and solutions to our customers around the world in a variety of industries. Though each component on its own is not unique to the business, we dare say that the combination of them is.

Our driving service components and accelerators:

Experts & Advisory

With 175+ in-market- and industry consultant subject-matter experts and senior advisory consultants we can assist in both strategic and tactical aspects across markets, channels and industries.

Operational Capabilities

We offer broad and deep operational capabilities through our documented domain experience and all-around tech skillset. And, of course, the vast operational capacity to back it up.

Tech & Tools

Through 20+ eClerx technologies, automations and integrations, we can cost-efficiently improve productivity, optimize processes and increase conversion rates. Learn more about our Tech & Tools.

Get in touch

Learn more about how we can help you leverage your data in the Industry and manufacturing space.

VANCOUVER SAN FRANCISCO FAYETTEVILLE PHILADELPHIA NEW YORK TORONTO BOSTON ATLANTA AMSTERDAM HAMBURG MILAN VERONA LONDON DUBLIN PARIS CHANDIGARH GURUGRAM MUMBAI PUNE COIMBATORE MANILA PHUKET SINGAPORE SYDNEY MELBOURNE CHICAGO
VANCOUVER SAN FRANCISCO FAYETTEVILLE PHILADELPHIA NEW YORK TORONTO BOSTON ATLANTA AMSTERDAM HAMBURG MILAN VERONA LONDON DUBLIN PARIS CHANDIGARH GURUGRAM MUMBAI PUNE COIMBATORE MANILA PHUKET SINGAPORE SYDNEY MELBOURNE CHICAGO