With 175+ in-market and industry consultant subject-matter experts and senior advisory consultants we can assist in both strategic and tactical aspects across markets, channels and industries.
Software & Platforms
A full suite of services to acquire, retain,
and increase customer loyalty.
Delivering a quality user experience translates into new customers as well as retaining existing customers. This starts with cleansing and organizing customer data, creating engaging customer experiences and campaigns. But also having the tools and knowledge to measure, simulate and optimize current and future marketing spends and trends.
“As companies move towards increasing efficiency, maximizing the ROI from their MarTech investments and marketing spends, they need a vendor partner that enables seamless handoffs between processes and teams. eClerx Digital is that trusted partner that keeps the marketing, content, and analytics engine humming along.”
Doers at heart.
We are result-oriented and always deliver.
Your set metrics and KPIs is the measure of our success.
Our top leading services
creating value for our customers.
Your main KPIs
— Our core business
Regardless of your company role or responsibilities, we see it as our core business to address your main challenges, pain points, and KPIs.
Chief Marketing Officer
Address your needs for creative, brand, and technical expertise and resources at manageable cost and drive ROI and the optimization of your brand and performance from marketing customer journeys to campaigns.
Marketing Operations Leader
Oversee all aspects of your company’s marketing efforts and smooth day-to-day operations, including developing and executing campaigns, content creation, and analyzing customer behavior.
Analytics & Data Science Leader
Monitor performance in real-time and get data-driven insights and analytics of all aspects of the customer journey and marketing process.
Web Experience Leader
Achieve full control of all your tech operations and your web presence, including websites, mobile applications, and online platforms.
A proven track record
With 400+ engagements for over 20 years we’ve gathered extensive experience on how to drive growth most effectively for our customers and how to inform decisions that make true business impact.
A leading ride share and food delivery provider10,000+ multi-channel campaigns built and updated
99% quality maintained via stringent QA process
Consolidating global CRM operations and setting up best-practice operating processes in multiple market segments under COVID lockdown.
A global leader in software and services across industries$1.3M in billings from updated payment info prior to renewal
54% open rate on email reminder
Streamlining the customer credit card auto-renewal process for
significantly improved overall renewal rates.
Delivering superior customer experiences and better business outcomes.
Three main drivers stand out in our capability to deliver best-in-class services and solutions to our customers around the world in a variety of industries. Though each component on their own is not unique to the business, we dare say that the combination of them is.
Our driving service components and accelerators:
We offer broad and deep operational capabilities by our documented domain experience and all-around tech skill-set. And, of course, the vast operational capacity in manpower to back it up.
Tech & Tools
Through 20+ eClerx technologies, automations and integrations, we can cost-efficiently improve productivity, optimize processes and increase conversion rates. Learn more about our Tech & Tools.
Tech & Tools
Yes, we know your preferred platform.
We have 20+ years of experience, and deep knowledge of industry-leading marketing, analytics, and optimization platforms. From campaign builds to outcome measurements we leverage the industry-leading, as well as client-specific platforms. Learn more about our platform expertise in Tech & Tools.
Get in touch
Learn more about how we can help you leverage your data in the Software & Platforms space.