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epilot and eClerx Digital Announce the Formation of a Strategic Partnership


New York, 22 November 2022 – epilot is a Cologne-based tech company that combines modern customer experiences with efficient collaboration management for more than 100 enterprise customers. The software-as-a-service cloud platform enables companies with complex products, services, and processes to simplify their business. Today, epilot and eClerx Digital, a global Marketing & Data Analytics partner to Fortune 500 companies, announce the formation of a strategic partnership.

To ensure the best possible data management service, eClerx Digital combines human and machine intelligence to provide high-quality support and consulting services. As a trusted partner, eClerx Digital enables improved automation via RPA, efficient data lake solutions for data integration, and effective legacy migrations. Meanwhile, epilot’s suite of software solutions powers business processes to reduce complexity and extract meaningful value for B2B and B2C companies.

Among its main goals, the collaboration between epilot and eClerx Digital seeks to improve data efficiency, keeping the customers’ needs in mind. eClerx Digital will be able to leverage its consulting expertise in tandem with epilot’s software solutions to accomplish target-oriented goals, such as supporting data processing in the data lake. From this, the partnership will realize the tremendous digital potential for firms, accelerating transformations and improving business outcomes.

Sammy Zahra, Business Development Director- Digital Services, said, “With our global data science and digital experts, we stand by the side of epilot´s clients as partners to accelerate the energy industry’s digital journey and solve emerging complex challenges quickly and cost-effectively. The key components needed to make agile, data-driven decisions are a mature data infrastructure and simple, fast, and standardized access to qualitative and quantitative customer data. At eClerx Digital, we leverage our expertise and experience to empower our clients with these tools at all times.”

Lena Lankes, Marketing Manager – e.pilot GmbH, said, “Together with our partners, we want to launch smart and mature solutions across the industry efficiently, quickly, and sustainably for all market participants. The collaboration with eClerx focuses on the improvement of data efficiency. As our partner, eClerx will support our customers as a neutral consulting company with questions and/or tasks regarding data processing. From this, we will be able to realize enormous digital potential, accelerating transformations and improving business results.”

For further information, please contact:

Marina Heinen
Marketing Team Lead & Business Development
Tel.: +49 172 1638542
m.heinen@epilot.cloud
Erik Miller
Global Head of Marketing
Tel.: +1 646-368-6179
Erik.Miller@eclerx.com

About epilot

The software-as-a-service cloud platform epilot enables companies with complex products, services, and processes to simplify their B2C and B2B business.

For more than 100 enterprise customers, the Cologne-based tech company combines modern customer experiences with efficient collaboration management: At the customer interface, pilot is used to digitally capture inquiries or sell products and services online. A 360° view supports in building customer loyalty and exploiting revenue potential. And an automated workflow management makes collaboration with partners more efficient.

More information: https://epilot.cloud/en/

About eClerx Digital

At eClerx, we combine the best of human and machine intelligence to transform journeys for global fortune 500 companies through data & analytics, creative production, and digital marketing at scale and speed, driving the next wave of growth. Our experts pair deep domain knowledge with innovative, blended solutions tailored to client needs to unlock their digital potential and accelerate transformation, delivering better business outcomes.

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