Author Archives: digital

Out with the old, in with the new. In a significant turn of events, the time has come for Google to phase out Universal Analytics—its most current analytics gathering platform. The changes are fast-approaching, as starting on July 1, 2023 (for paid properties – July 1, 2024), Google will begin the phase-out process. In its […]

As a firm dedicated to excellent service, eClerx is constantly looking for ways to expand our partnerships and push our services further. With that in mind, we are excited to share that we have earned an Adobe Analytics Specialization. Proving our technical expertise, implementation proficiency, and customer success, this specialization is a testament to eClerx’s […]

New York, 22 November 2022 – epilot is a Cologne-based tech company that combines modern customer experiences with efficient collaboration management for more than 100 enterprise customers. The software-as-a-service cloud platform enables companies with complex products, services, and processes to simplify their business. Today, epilot and eClerx Digital, a global Marketing & Data Analytics partner […]

Data, data, and more data. With advancements across the digital space unlocking increasing volumes of available data by the day, the effectiveness of your processes can be diluted rapidly. The truth is that marketers don’t need data – we need the BEST data to run successful activities and connect with consumers. With competition skyrocketing and […]

You want to develop seamless, memorable experiences for your customers that drive brand loyalty and positive growth. But where do you begin? With investment, innovation, and a passion for connecting with your customers. Remember: loyal customers value personalized experiences and brands’ ability to connect with them by delivering tailored content. Examining your marketing activities and […]

Unveiling the Innovations of Tomorrow. Since its foundation, eClerx Digital has been focused on leading, managing, and optimizing complex digital business processes across the globe. From financial services to retail to fashion and luxury, eClerx has relentlessly pursued innovation and excellence to ensure maximum quality and impactful results for our clients. With the advent of […]

The travel and leisure industry is amongst the most competitive in the world, and companies are constantly looking for new methods to boost productivity and decrease expenses. In fact, there is a big shift happening at present, with an increasing number of travel, leisure and hospitality companies adopting Robotic Process Automation (RPA) to automate key […]

As business leaders expand their horizons across industries and verticals, data science and AI are increasingly vital to driving digital transformation and delivering exceptional customer experience. Tackling these opportunities head-on, eClerx supports global leaders and pioneers through the enablement of customer-centric digital transformations to solve critical problems. Prior to the explosion of digital touchpoints, interactions […]

As business leaders expand their horizons across industries and verticals, data science and AI are increasingly vital to driving digital transformation and delivering exceptional customer experience. Attending the World AI Show Dubai 2022, our team led by Ruble Joseph, Head of Data Science, Analytics, and AI Practice had the opportunity to highlight how we support […]

Brought by the producers of B2B Online, B2B Connect is an exclusive, invitation-only event for senior-level digital transformation leaders from some of North America’s most successful and innovative manufacturers and distributors. eClerx will join 75 executives on June 26th-28th, 2022, in San Diego to converse about current trends, challenges B2B leaders are facing — including […]

As a gold sponsor, we will be attending the World AI Show in Dubai to discuss how global organizations are solving critical business problems in marketing, sales, pricing, supply chain, and customer experience. WAIS is aligned with the United Arab Emirates National innovation strategy and AI Strategy 2031. The show aims to explore the prospects of […]

A B Testing In today’s omnichannel battle for consumer attention, it is more important than ever to provide users with personalized offers and online experiences. To achieve this, many brands—large and small—are developing robust A/B testing practices to understand users better and deliver online experiences that increase conversion opportunities. This can be easier said than […]

eClerx Digital is excited to announce that we are one of the proud gold sponsors for CommerceNext 2022: Seizing the Next Wave of Growth. This flagship retail event will take place at the New York Hilton Midtown on June 21st-22nd, 2022, and our team will be exhibiting. CommerceNext aims to bring together a dynamic community of […]

The global COVID-19 pandemic was an event that caught many organizations by surprise. On top of supply chain issues, logistical challenges, and operational woes, what has truly crippled organizations, large and small, is a mass exodus of employees in the labor force, universally known as The Great Resignation. According to the Wall Street Journal, more […]

eClerx Digital, the trusted partner of choice to the world’s largest global brands for creative production, eCommerce, web operations, analytics, and insight services, announces their collaboration with Pambianco Communication – a Public Relations agency specializing in lifestyle brand communication belonging to the Pambianco Group. With a team of over 3,000 employees spread across offices in […]

It is Monday morning, and the Global eCommerce Lead has called for an emergency meeting with all their regional heads—new stock has not been uploaded quick enough on their platform, and bounce rates have soared on their online store, but traffic has marginally increased. Customers’ access to stock is long-winded, leading to a drop in […]

There is no denying that markets have seen a massive shift globally, and the pandemic has pushed brands to accelerate digitization at a pace we could have only imagined. Most crucially, priorities have been revisited, budgets have been revised, and the need to boost one’s digital footprint has been at the forefront of it all. […]

Part 1: Panelist Series This event focused on creating strategies, setting up enablers, and learning from best practices to set up an efficient digital operations strategy. In the post-COVID world, where everything is moving almost entirely digital, setting up the right assets, journeys, and experiences is critical.  Here, we’ve addressed various elements of a successful digital […]

In this session, you will learn how to embrace the rapidly changing e-commerce landscape and make commercially driven decisions to increase onsite revenue using technologies such as AI. We’ll be talking to the experts from LoveHoney and Pets at Home, two awesome brands that have transformed their e-commerce operation over the last year to cater […]

eCommerce strategies often focus on Web stores, eShops, and eProcurement gateways for sales. Recently the focus has shifted to viewing Marketplaces as a channel to invest in globally. Both for local and niche marketplaces such as Mercateo or Conrad, through to larger traditional marketplaces such as Amazon. In addition to selecting the right product assortment […]